Inside Sales Services

Raya Contact Center outsourcing services involve the full transfer of responsibility and complete implementation of methodology for managing your business to business sales channels, while protecting your long term investment. With an impeccable service record with our clients serviced from Cairo, Dubai, Hurghada, and Warsaw, Raya acts as your partner for your success

Customer Segmentation

Successful inside sales programs rely heavily on profiled and segmented database for your potential customers and existing customers. Using our high end CRM applications we handle the build, update, validate and profiling of your databases to properly serve your business needs in the various inside sales programs.

Campaign Management

Inside sales programs rely heavily on customized campaigns that are designed specifically for certain products & services and in target regions. Campaign management helps you effectively manage mass requests from your small and medium business partners regarding various promotions and bundles of your products and services. Campaign management ensures the proper execution of your marketing campaigns and measures the return on your investment.

Lead Management

Account Management is a key driver of the ongoing revenue generation from your small and medium partners. Various account management best practices can be executed to best suit the size and buyer patter of your small and medium partners. With a consistent communication matrix with your small and medium partners, we will ensure maintain your customer base in addition to growing the revenues generated.

Account Management

Account Management is a key driver of the ongoing revenue generation from your small and medium partners. Various account management best practices can be executed to best suit the size and buyer patter of your small and medium partners. With a consistent communication matrix with your small and medium partners, we will ensure maintain your customer base in addition to growing the revenues generated.