Raya Contact Center’s Egypt’s largest provider of comprehensive business process outsourcing (BPO) services, announced today its Board of Directors) approval on the Company’s local and offshore growth strategies. The Company has received its approval in proceeding with adding an additional leased-facility in 6th of October - West Cairo - to its portfolio of facilities under management, with a total built-up area of c.3,000 square meters, and is expected to accommodate c.440 seats, contemplating the Company’s organic growth in the lucrative BPO line of business..
Today, we stand-out as a leading regional BPO player in the EMEA region, operating top-notch facilities from three Countries, and serving a rich and competitive business theater in Europe, Middle East & Africa. We are leveraging innovation in our service catalogue and operational playbook, while constantly updating our service offerings to meet our clients’ expectations and requirements.
We are also adopting an ambitious growth strategy, which would enable us maintain a leading position in the growing MENA BPO industry.”Back