Located strategically between three continents Egypt has proven itself as a global Business Process / Call Center Outsourcing destination specifically for Europe, Middle East, and Africa, with world-class competitive industry standards, offering a combination of operational expertise, skilled labor, cutting edge technology, and competitive pricing. Egypt offers an abundance of talent ideally suited to IT and business process outsourcing.
More than 35 universities and 100 institutes bring out 500,000 annual graduates, of which 220,000 are able to provide business process services and 50,000 enjoy the IT-related skillset. The multilingual talent pool is serving over 20 languages across more than 100 countries. The government is leading several initiatives to scale-up the skills and keep up with the dynamic labor market requirements through high-value training in diverse technology tracks. In addition, according to IDC, Egypt has one of the most competitive operating cost per FTE.
The Information and Communication Technology Outsourcing Agency actively supports the development of the information technology sector in Egypt via its custom-tailored programs that aim to support business development, language skills acquisition and technical training, enhance access to technology office parks, and attract foreign direct investment
